Privacy Policy

1.1 Information We Collect

When you use CuteCloud services, we may collect the following information:

• Account Information: Email address provided during registration
• Payment Information: Order information and payment channels (excluding payment passwords)
• Usage Data: Total traffic usage (excluding specific access records)
• Device Information: Device type, OS version (for technical support)

1.2 Information We Do Not Collect

CuteCloud commits to not collecting the following information:

• Browsing History: Specific websites you visit or services you use
• Traffic Content: The content of your transmitted data
• Connection Logs: Specific connection times, IP addresses, and other sensitive information
• DNS Queries: Your DNS query records

The information we collect will be used for the following purposes:

• Providing, maintaining, and improving our services
• Processing your orders and payments
• Sending service-related notifications (such as renewal reminders, important announcements)
• Providing customer support and technical assistance
• Preventing fraud and abuse
• Complying with legal requirements

CuteCloud uses industry-standard security measures to protect your personal information:

• Encrypted Transmission: TLS/SSL encryption technology for data transmission
• Data Encryption: AES-256 encryption for sensitive information storage
• Access Control: Strict limitations on employee access to user data
• Regular Audits: Regular security audits and vulnerability scans
• Physical Security: Servers hosted in secure data centers

CuteCloud will not sell, rent, or otherwise share your personal information with third parties unless:

• With your explicit consent
• Required by law or government authorities
• Necessary to provide the service you requested (such as payment processing)
• Necessary to protect CuteCloud or other users' legitimate interests

You have the following rights regarding your personal information:

• Right to Access: Access personal information we hold about you
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information (in certain circumstances)
• Right to Object: Object to our processing of your personal information
• Right to Data Portability: Obtain your data in a structured, commonly used format

To exercise these rights, please contact our customer service team via Telegram.

If you have any questions, comments, or suggestions about this privacy policy, please contact us: